Insurance-claim work
Emergency painter in Geneva after water damage.
A leak, an infiltration, a stained ceiling? Renovhome SA works across the canton to dry out, treat moisture and restore your walls and ceilings — in coordination with your insurer and property manager.
Claim in progress? The phone is the fastest route — we assess the urgency and access with you.
What to do right after water damage?
The first few hours matter. In order:
- Shut off the water supply if the leak is active and secure the area (electricity, furniture).
- Photograph the damage — ceiling, walls, floor, affected belongings: this evidence supports your file.
- Report the claim to your property manager and insurer within your policy deadlines.
- Call a professional for drying and restoration: the sooner you act, the less the damage spreads.
Our intervention, step by step
Handling a claim in the right order avoids doing the same work twice:
- 01
Assessment & diagnosis
We identify the origin and extent of the damage — ceiling, walls, partitions — and the real condition of the surface after the incident.
- 02
Drying out
Before any painting, the surface must be dry. We make sure residual moisture is treated: repainting over a damp wall will not hold.
- 03
Moisture & stain treatment
Neutralising water marks and stains, with an antifungal treatment where needed to stop mould from developing.
- 04
Stain-blocking coat
A dedicated stain-blocking coat prevents marks from bleeding through — without it, the water mark eventually reappears through the paint.
- 05
Repainting
Surface preparation, the right primer, then a finish — matt, velvet or lacquered enamel in wet rooms — consistent with the existing work.
- 06
Insurer & property-manager coordination
We document the job and send the detailed quote to your insurer and property manager on request, to keep your file moving.
Who pays? Insurer, property manager and assessor
Depending on the origin of the claim and your policy, cover falls to the building insurance, your third-party liability or your household contents insurance. We don’t replace the assessor: our role is to price the repainting precisely and send the detailed quote to your insurer and property manager on request, so your file moves without friction. The quote is free and without obligation.
Why not to wait
A wall left damp risks mould, odours and water marks that reappear through paint applied too soon. Dry, seal, then paint: it’s the only sequence that lasts.
Across the whole canton of Geneva
Renovhome SA works in the city and the municipalities — from Le Lignon to Champel, from Eaux-Vives to Plan-les-Ouates. See all of our service areas, or explore our detailed water-damage service.
Prompt response
A claim to handle? Get a free quote, sent to your insurer.
A few lines are enough to get started. We call you back quickly, then you receive your free quote. A dedicated point of contact who follows your project, from measurements to handover.
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